Frequently asked questions
We welcome you in a large private park overlooking the Dordogne River. 31 comfortable rooms, spread over 3 levels, offer a panoramic view of the park and the valley, not overlooked.
For some you will have a private terrace and a kitchenette.
How to book?
May I change my reservation?
Yes. Simply call +33 553 28 13 00 or send us an email. Warning: If you have booked through an online agency (Booking.com, Expedia or others) you will need to contact the online agency.
I have a last minute stop, how to cancel my reservation?
You can cancel your reservation without charge until 48h before your arrival. After this period, the first night will be charged. In case of no show or early departure, the entire stay will be due.
Do you have a parking?
Yes, the hotel has free private parking on site. We also have a room to accommodate bicycles but no garage or covered parking.
Will someone be present in case of late arrival?
Our reception is open every day from 8:00 am to 10pm. In case of arrival after 10pm, thank you kindly inform us to give you the necessary instructions for your installation.
Does the hotel have connecting rooms?
Unfortunately no but for a family we can offer 2 rooms side by side or one in front of the other. All our rooms can accommodate a maximum of 2 or 3 people.
Can we add an extra bed in the rooms?
Only superior rooms with double beds or our double studios can accommodate an extra bed for a child. For this, it must be requested in advance at the time of booking. This service is charged 15 € / day.
What if we travel with our baby?
The hotel has 2 baby cots (free in room on request) and a high chair.
Are there rooms with balconies?
No, but we have rooms with private terrace overlooking the valley facing the bastide town of Domme. These are the studio sun rooms.
At what time will it be possible to take possession of the room?
In order to allow our guests to enjoy the best quality, your room will be available from 3:00pm.
What time do I have to vacate the room?
Rooms must be vacated no later than 11am.
Can I stay with my pet?
Yes, our pets are accepted at the hotel with a supplement of 8 € / day.
Is it possible to eat at the hotel?
The hotel does not have a restaurant but we offer deli / cheese boards to eat on site and you will find many restaurants in the village at 2 minutes.
What are the opening periods of the pool?
We have a heated but uncovered outdoor pool, open seasonally from May to September. It is open from 9:00am to 9:00pm. Possibility to rent towels.
Do you accept holiday vouchers?
Yes. You will be able to regulate your stay by the means of payment of your choice, holiday vouchers, credit card Visa, Mastercard, American express, cash.
Is breakfast included in the price of the room?
The buffet breakfast is an option at the price of 11 euros per person. For children under 12, breakfast is charged 6 euros.
Do you have a lift in the hotel?
No, but we have rooms located on the ground floor and you will not have more than one floor to climb.